Velocity Points
Redeeming your Points
You can redeem your Velocity Points towards the cost of your cruise with Cruisepilot.
How many Velocity Points do I need?
This depends on the cost of your chosen cruise and whether you’re paying for part, or the entire cruise, with vouchers.
| Cruise Discount | Velocity Points Required |
|---|---|
| AU $100 Voucher | 15,000 Velocity Points |
| AU $500 Voucher | 70,000 Velocity Points |
How do I make a redemption booking with Cruisepilot?
If you want to take your Cruisepilot package during popular public holiday periods, make sure you get in early to book as it’s always busy at these times.
Earning Velocity Points
How many Velocity Points do I Earn?
As a 'Red member' you earn three Velocity Points for each dollar you spend on a cruise booked through Cruisepilot. 'Silver members' earn four Velocity Points for each dollar spent & 'Gold members' earn five Velocity Points for each dollar spent.
You earn Points on the price of the cruise in Australian dollars. Other possible charges like port charges, taxes, insurance, transfers; or costs you might have while you’re actually away on your cruise like drinks or telephone calls, don’t earn any Points. Points cannot be earned on a cruise where a Points redemption has been applied, whether in part or full.
Who earns the Points?
Whoever you nominate as the ‘first traveller’ earns all the Velocity Points for the total cost of the Cruisepilot package. So if you’re making the booking, just nominate yourself. Or if someone else is booking it for you, make sure they provide your Velocity Membership number and nominate you as the first traveller.
Do I earn Points when redeeming my Velocity Points towards a cruise?
No. Points cannot be earned on a cruise where a Points redemption has been applied, whether in part or full.
| Member Type | Velocity Points Earned |
|---|---|
| Red Members | 3 Points per AUD$1 or NZD $1 spent on earn Products & Services. |
| Silver Members | 4.5 Points per AUD$1 or NZD $1 spent on earn Products & Services. |
| Gold Members | 5.25 Points per AUD$1 or NZD $1 spent on earn Products & Services. |
| Platinum Members | 6 Points per AUD$1 or NZD $1 spent on earn Products & Services. |
How to book with Cruisepilot to earn Points
Velocity Points will be in your Account up to six weeks after you’ve finished your cruise. To earn Velocity Points with Cruisepilot, remember to include your Velocity Membership Number when booking.
Get in touch
| If you're calling from | Cruisepilot Contact Centre Number |
|---|---|
| Australia | 1300 795 433 |
| New Zealand | 0800 423 016 |
| Overseas | +6 1 7 5514 3388 |
To earn and redeem Velocity Points, you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, as amended from time to time.
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