Sources of information
Cookies are a standard browser feature that allows us to assign each visitor a unique, random number, like a user ID, which resides on your computer. This does not give us access to your computer or any personal information about you. Once you close your browser, the cookie simply terminates.
It is possible to set your browser to inform you when a cookie is being placed. This way you have the opportunity to decide whether or not to accept the cookie. By accepting a cookie, keep in mind that your choice to decline e-mail offers remains unaffected. Here is how to set your cookie preferences:
Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. Your IP address is a number that lets computers attached to the Internet know where to send you data - such as web pages you view. Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users and to measure traffic within our sites. IP addresses gather broad demographic information for aggregate use.
Use of information
Sharing with business partners
We share aggregated information with our partners and advertisers. This is not linked to any personal information that can identify any person or individual computer. Like all businesses accepting credit cards, we use a credit card processing company to handle credit card transactions. We use a fulfillment company, Our Vacation Center, to handle ticketing and other travel details. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
What personal information do we collect?
Generally the type of information we collect about you is the information that is needed to facilitate arrangements and bookings and to provide travel services and products to you. For example, we may collect your name, mailing address, telephone number, email address, credit card number and expiry date, passport number and dietary requirements (if any) and health issues that are relevant to your travel arrangements.
Cruisepilot will send an email to people who subscribe, by entering your email address in the 'CruiseMail' or 'Happy Hour' box. The emails are sent out at maximum weeklyy and contain the latest cruise deals. Occasionally a limited duration special deal is released and we may send a Hot Deal email to alert subscribers of this offer. Your individual email address is not used for any other purpose and will not be supplied to a third party.
Should any recipient of our newsletter wish to unsubscribe they can do so by clicking unsubscribe at the bottom of the monthly email.
How do we use personal information?
We will use your personal information to provide you with cruise deals. We may use and disclose your personal information for the purpose for which it was collated, or for a related or ancillary purpose such as any one or more of the following purposes:
- Identification of fraud or error.
- Regulatory reporting and compliance.
- Developing, improving and marketing our products and services.
- Servicing our relationship with you by, among other things, providing updates on promotions and services we think that may interest you.
- Involving you in market research gauging customer satisfaction and seeking feedback regarding our relationship with you.
- To facilitate your participation in loyalty program.
- To analyse trends in sales and travel destinations.
- For marketing activities and
- Internal accounting and administration.
Is the information we collect disclosed to third parties?
We may disclose your personal information:
- As permitted or required by law;
- To various regulatory bodies and law enforcement officials and agencies to protect against fraud and security purposes;
- To third parties such as airlines, hotels, car rental companies and other service providers for the purpose for which information was collected or for related purpose, for example to facilitate and process your travel arrangements.
We use SSL encryption - the industry standard - to protect sensitive information such as credit card numbers. All of your credit card information is kept on a secured server for maximum security. Your credit card and billing information is sent in an encrypted form and cannot be read over the Internet. Once we receive your credit card information, we store it on a server that is inaccessible from the Internet.
All credit card transactions are handled by a third-party financial institution, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. You are welcome to call in your credit card information and complete your purchase by phone if you feel more comfortable doing so.
Limitations of liability
Use of content is at users own risk.
Each visitor to Cruisepilot, expressly agrees that using the website is at their own risk. Neither Cruisepilot or its affiliates or either of their respective employees, agents or third party content providers or licensors, if any, warrant that the service will be uninterrupted or error-free. Neither do they make any warranty about the results that may be obtained from using Cruisepilot, or the content on the website. In addition, they do not warrant the accuracy, reliability or content of any information, service, merchandise provided on or through Cruisepilot.
Content is provided "as is"
All content and information is provided "as is", without any kind of warranties, either express or implied. This includes, but isn't limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose. This does not exclude warranties that are implied by and incapable of exclusion, restriction or modification under applicable state or federal laws.
Types of liability covered
The disclaimers of liability apply to damages or injury caused by any performance failure, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access or alteration, whether the damage relates to breach of contract, tortuous acts, negligence or any other cause of action. Each visitor Cruisepilot acknowledges that Cruisepilot is not liable for defamatory, offensive or illegal conduct of third parties, including visitors to the web site. The risk of any of the above rests entirely with each user of the website.
Cruisepilot and any individual or entity involved in creating, producing, or distributing any content or information on Cruisepilot, are not liable for any direct, indirect, incidental, special or consequential damages that result from the use or the inability to use Cruisepilot or from the breach of any warranty.
No Liability Relating to Using a Browser or Downloading Software
Each visitor to Cruisepilot acknowledges that Cruisepilot, its affiliates and their respective employees or agents, will not be liable for any direct, indirect, incidental, special or consequential damages resulting from either use of any browser or downloading any software provided by a third party in connection to accessing Cruisepilot.
Each user agrees to defend, indemnify and hold harmless Cruisepilot its affiliates and their respective employees, directors, officers, employees and agents from and against all claims and expenses. This includes attorneys' fees incurred because the visitor has been on the website.
Users may not modify, publish, transmit, participate in the transfer or sale, create derivative works or in any way exploit any of the content provided on OurVacationCentre.com.au Except as otherwise permitted by copyright laws, users may copy, redistribute, publish or use downloaded material, without the express written permission of Cruisepilot. If permission is granted, the proper copyright notice must be attached. Users acknowledge that they do not acquire any ownership rights by downloading any content from the site.
Photography, artwork and related works
Cruisepilot contains materials that are copyrighted, trademarked or are the proprietary property of other individuals or companies. Only the individual artists have the right to reproduce, distribute, display or prepare derivative works of their artwork. Cruisepilot owns a copyright of the selection, coordination, arrangement and enhancement of such content, including original content.
Articles and other original content
Cruisepilot works with a variety of authors and artists and photographers to develop the information you see and read. All of these materials are the property of Cruisepilot and the individual contributors. To reproduce any of this material, you must have the written permission of Cruisepilot. Cruisepilot owns a copyright of the selection, coordination, arrangement and enhancement of such content, including original content.
Cruisepilot occasionally uses material previously published other places. We do our best to secure proper reproduction rights. If, in any case, we have not named a source accurately, please contact us so we can set the record straight.
All other material is the property of Cruisepilot and may not be reproduced, copied, distributed or displayed without written permission of Cruisepilot.
Trademarks are trademarks of Cruisepilot. All rights reserved. All other trademarks appearing on Cruisepilot.com.au are the property of their respective owners.